The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Future Competition in the Express Industry The Battle and Strategic Transformation of Shentong and Yunda

Future Competition in the Express Industry The Battle and Strategic Transformation of Shentong and Yunda

This article examines the changes in the express delivery industry’s market landscape post-pandemic. It analyzes the evolution of stock price differences between Shentong and Yunda, the progress in hub-and-transfer construction, and the significance of outlet management. The article emphasizes that future competition will increasingly focus on service quality and comprehensive capabilities.

07/24/2025 Logistics
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Urban Courier Services Prioritize Practicality and Convenience

Urban Courier Services Prioritize Practicality and Convenience

This article analyzes the latest same-city express delivery services, such as Neijiang Express, Shijiazhuang's Mingtian Jixing Express, Guangdong's e-commerce agency shipping, and Shanghai International Express. It highlights the dynamic development of service innovations and market competition within the express delivery industry.

08/07/2025 Logistics
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Fedex Expands Global Priority Express Service Coverage

Fedex Expands Global Priority Express Service Coverage

FedEx International First offers fast and reliable international logistics solutions, covering various countries and regions in the Americas, Europe, and Asia. This article provides a detailed interpretation of its service scope, helping you gain a competitive edge in global trade. It is recommended to check the FedEx official website or consult customer service in real-time to stay updated on the latest service information. This service ensures your shipments arrive as early as possible, giving you a significant advantage in time-sensitive situations.

11/03/2025 Logistics Encyclopedia
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618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

The 618 shopping festival has triggered a shift in logistics services from a focus on efficiency to layered value creation. Companies enhance their competitiveness by offering personalized, scenario-based, and value-added services, promoting a fast and flexible delivery experience. In the future, logistics will pay more attention to the genuine needs of consumers, redefining the relationship between people and goods.

05/23/2025 Logistics
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The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The express industry is facing serious service quality issues, particularly during peak sales periods, with delays and losses becoming increasingly common. Consumer trust is being tested amid various challenges. Malicious competition and rapid expansion within the industry have led to a decline in service levels, necessitating improvement. Strengthening regulations, enhancing service standards, and valuing employee quality are key to promoting healthy industry development. Only by addressing these crucial areas can the sustainability of express services be ensured.

07/21/2025 Logistics
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Intense Competition in the Express Delivery Industry: The Rise of the Small Package Market and Response Strategies

Intense Competition in the Express Delivery Industry: The Rise of the Small Package Market and Response Strategies

The competition in the express delivery industry is becoming increasingly fierce, with major companies like SF Express, ZTO, YTO, and Jitu actively entering the fragmented order market to address the demand for high profit margins and reverse logistics. However, as market saturation intensifies, delivery personnel face significant pressure and declining income levels.

07/17/2025 Logistics
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